Privacy Policy

Information About Personal Data Collection and the Data Controller

1. General Information

1.1 Thank you for visiting our website and for your interest in our services. The following provides information on how we handle your personal data while using our website. Personal data is any information by which you can be directly or indirectly identified.

1.2 The data controller for this website under the General Data Protection Regulation (GDPR) is:
KosHjem – kontakt@koshjem.com
The data controller is the natural or legal person who alone or jointly determines the purposes and means of processing personal data.

1.3 For security reasons, this website uses SSL or TLS encryption to protect confidential data (e.g., orders or inquiries). Encrypted connections are indicated by the “https://” prefix and the lock icon in your browser.

Data Collection While Visiting the Website

If you visit our website for informational purposes only (without registration or submitting data), we only collect data automatically sent by your browser to our server (server log files):

Visited pages
Date and time of visit
Amount of data transmitted
Referring page/source
Browser used
Operating system used
IP address (can be anonymized)

The legal basis for processing is GDPR Article 6(1)(f) (legitimate interest – ensuring website stability and operation). Data is not shared with third parties, except in cases of suspected illegal activity.

Cookies

We use cookies to improve the user experience. Cookies are small text files stored on your device:

Some cookies are deleted when the browser is closed (session cookies).
Other cookies remain on the device for longer (persistent cookies).
Cookies allow the browser to be recognized on your next visit.

If cookies process personal data, the legal basis is GDPR Article 6(1)(b) or (f).
You can limit or block cookies in your browser settings, but some website functions may be affected.

Contact

If you contact us (e.g., via contact form or email), the data you provide will be used exclusively to process your inquiry (GDPR Article 6(1)(f)).
For contract-related inquiries, GDPR Article 6(1)(b) also applies.
Data is deleted after processing your request, unless retention is required by law.

User Account and Contracting

Personal data is processed for the purpose of fulfilling contracts or creating a user account (GDPR Article 6(1)(b)).
Accounts can be deleted at any time by contacting kontakt@koshjem.com.

Direct Marketing

6.1 Newsletter

By subscribing, we regularly inform you about our offers. Only your email address is required.
We use a double opt-in procedure. Unsubscribing is possible at any time.

6.2 Existing Customers

Email addresses provided during purchase may be used to send similar offers. You can object at any time.

Order Management

Data may be shared with shipping and payment providers to complete your order (GDPR Article 6(1)(b)).
For PayPal, SOFORT, etc., only necessary data is transferred.

Review Reminders

With consent, we may send a one-time email to request a review of your purchase.

Social Media

We use Facebook, Google+, and Instagram plugins with the “Shariff” solution. Data is only transmitted when you actively click.

Online Marketing and Analytics

We use Google Ads, DoubleClick, remarketing, and Google Analytics (with IP anonymization) based on legitimate interest.
Tracking can be disabled in your browser.

Data Subject Rights

You have the following rights:

Right of access
Right of rectification
Right of erasure
Right to restrict processing
Right to data portability
Right to object
Right to withdraw consent
Right to lodge a complaint

Data Retention

Data is stored only as long as necessary to fulfill legal and contractual obligations, then deleted, except when legitimate interest or consent allows longer storage.

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